Tuesday, 21 August 2012

How to Have a Worry-Free Holiday...


So you have plunged into small business ownership and it's going along nicely but now you want to take a break.  Well here are some great guidelines on how to make it happen.  It does rely on you "letting go", but it'll be worth it.  

Running a Business While on Holiday

Small business owners are notorious for not taking holidays. In fact, according to a survey on holiday time nearly 50% of small business owners take only major holidays off or nothing at all.  Many say that they take only a day off here and there.

And even those small business owners who do take time off tend to find that a worry-free holiday is out of the question. Surveys suggest that two out of three entrepreneurs worry while on holiday, about everything from missed business opportunities through to employees slacking off. Throw in worries about the economy and ever-rising fuel and energy costs, and it's no wonder that so many small business people are reluctant to take some downtime.

But as Alice Bredin, American Express OPEN small business advisor, says, "For all of us and especially entrepreneurs, a holiday even if downscaled, is a necessity not a luxury; especially when times are stressful."

So what can we do to get the worry-free holiday time we need to keep ourselves and our small businesses thriving? Basically, there are three holiday options.

1) Close the Shop

One popular option for small business owners is to close down during holiday. For instance, a local bakery has a history of being closed for the month of January while its husband and wife owners take a holiday. Closing down a service business for a brief period of time is also possible with some advance planning; it's basically a matter of not scheduling appointments/commitments during a particular period of time and letting clients know that you're going to be away in advance.

Closing your business temporarily to take a holiday works well as a worry-free holiday plan for some because it eliminates so many of the things we small business owners can't stop worrying about while we're gone. Employees can’t slack off, for instance, if they're not there. 

However, I don't generally recommend closing your business as a holiday solution for two reasons; closed businesses don't bring in any money and being closed forces your customers and/or clients who can’t wait to take their business elsewhere.

2) Take Your Business with You

Many small business owners are able to take advantage of current technology and take their small businesses with them when they travel - a great way to get a worry-free holiday. As long as you can work remotely and are holidaying in places with adequate technological resources (reliable electricity and wireless internet, for example) you can use your mobile phone/laptop/blackberry to keep your small business operating.

Your chances of a worry-free holiday are much improved because you're still able to keep tabs on things and deal with problems as they crop up. 

Obviously, though, taking your business with you when you travel will not work for some businesses which require face-to-face interactions and/or hands on production. It doesn't matter how many muffin orders the bakers I mentioned above are able to take if there's no one on site to bake them!

And I think it's a poor choice in terms of a business person's personal health. To do what it's supposed to do, rejuvenate and refresh you, a holiday should be a period of time you experience differentness, not do more of the same.

3) Find Replacement Management

For most small businesses, this last worry-free holiday option is the best. The business continues to operate and bring in money and from a personal point of view, the small business owner gets what he or she most needs - a real break.

There are two things you have to do if having someone look after your business while you're gone is truly going to be a worry-free holiday experience for you; pick the right person to manage your small business while you're on holiday and train them to do it ahead of time.

The best way of running a business while on holiday is to have someone else manage the business while you're away. These worry-free holiday tips will help ensure that you actually get a holiday when you go, rather than endlessly calling or texting to see how things are going.

Pick the Right Person

If you have employees, choose the most capable and reliable person and designate him or her your second-in-command. (You should do this even if you're not planning a holiday as you never know when you'll be unable to work in your business for some reason.)
If you don’t have any employees, one ideal solution is to swap "holiday time" with another business person in the same or a similar area.
For instance, a financial adviser might cover another financial adviser's business for a week or two in exchange for having her business looked after when she goes on holiday. You might also ask a retired business person to fill in, or one of the members of your advisory board.

Training Them to Manage Your Small Business

1) First, if you are not a one-person business operator, and you're not already doing it, you need to start practicing delegation. Admittedly, this is more about training you than about training them, but you have to be able to let go before someone else can do it.

2) Make a list of important procedures and information. What does your replacement/second in command need to know to keep your business operating while you're gone?

3) Decide what an emergency is. Under what circumstances do you want your replacement to contact you while you're on holiday? If a certain client calls? Only if there's a fire or an earthquake? Be clear about your expectations.

4) Meet with the person who's going to be running your business while you're on holiday, share the information and see what other concerns she or he has.

5) Have some trial runs. Before you go on holiday for a week, practice turning over the reins and taking a break from your business. Take a real mini-holiday or pretend you are and do something different such as taking the weekend off.

Having someone else be in control of things for brief periods, even if it's just a day, will give you both the chance to see how things go and work out the details of your "away" plan - and give you personally a chance to get used to the idea of not working on your business.

Running a business while on holiday will take a bit of work in advance on your part, but it's the best way to actually get a worry-free holiday when you do actually take one. And, once your holiday plan is in place and you have someone prepared to back you up, getting to take a holiday in the future will be a whole lot easier.

ref. About.com Small Business:Canada
Susan Ward, About.com Guide

Tuesday, 7 August 2012

So you want to take a holiday! Part 1.

You've been working 40+ hours earning a decent wage but all those hours are getting someone else ahead.  Someone else a new car, house and holiday.  Sure you have the opportunity for promotions and wage increases but it's all in the hands of someone else.

You decide that perhaps it's time to branch out on your own.  Oh the possibilities!  What could you do, it's exciting and daunting all at the same time.

You start with making a plan ( it might be a franchise or your very own exciting venture), you discuss it with your bank, you are dreaming about business names and logos, you haven't resigned quite yet.  You want everything in place first.  It's a little bit scary.

You don't have huge expectations about how things will begin it's the longer term you are looking at.  The flexible working hours, being the boss, "Master of your own destiny" to use a cliche!

You resign, from your safe regularly paying job.  You now have a business loan.  The responsibility is starting to dawn on you.  Have you made the right decision?  Will it work?  What if it doesn't work?

Fast forward 12 months, 5, 10 maybe 15 years.  It has worked!  You're not making millions but you have been successful, it's going well.  (You are in an elite group of small business owners making money!)  But now you are ready to take a break.  You remember annual leave.  Filling out a form.  Having it approved.  Planning a holiday.  Maybe doing a small handover to someone, perhaps just a quick tidy of your desk and off you went without a care in the world. 

How do you do it now?  Who will look after the business?  Who will make sure bills are paid?  Phone calls and emails are answered?  Who is going to do the work?

As a small business owner how do you take a break?  One you can really enjoy.  Is it really possible.

I will look at a few of the options in my next article.  Would love your thoughts.